Primary duties and capabilities
Managing client relationships, campaigns and projects on a day to day basis, in line with contractual agreements – adhering to College Green Group principles, delivering results and working with/reporting to a senior team member across each client relationship, campaign or project. Responsible for:
- Managing workloads proactively (including managing up)
- Helping to manage client expectations
- Providing internal and external progress updates (which may include updating software/CRM systems, contact/meeting reports, rolling notes, formal updates and presentations)
- Clearly briefing and working with other team members
- Demonstrating ability to work unaided where required
- Ability to contribute to client meetings and ensure that they are productive and clearly documented with action points and timeframes
- Completing project reports to a high standard
- A working knowledge of the main social media networks and platforms for business and political campaigns (at present, LinkedIn, Facebook, twitter, Instagram and YouTube)
- Undertaking research tasks to a consistently high standard
- Taking responsibility for preparing thorough and timely handover notes when going on holiday, and communicating them clearly to relevant team members
- Any other duties as reasonably required by colleagues (in consultation with line manager and/or SMT)
Primary characteristics and behaviours
- Good attention to detail
- Good commercial awareness, including the ability to negotiate with suppliers, budget (and stay to budget), and price services accordingly (and in line with our rate cards)
- Enthusiasm to learn and develop new skills, competencies and capabilities
- Proactivity in helping other team members to succeed, generating new business leads, originating revenue-generative ideas and in creating opportunities for College Green Group to grow and develop
- Demonstrating a desire to be a team player, and to help other colleagues achieve success
- Commitment to values of integrity and individualism, and to being innovative, inspirational and informative
- Willingness to go beyond contracted hours in relevant situations
Core knowledge
- Understanding of the British political landscape, including the UK Parliament and media landscape
- Working knowledge of Google Docs and other systems and platforms used by CGG
Secondary duties and capabilities
(Note: not all team members are expected to have all of these capabilities, but all AEs are expected to have some of these capabilities, and perform some of these duties)
- Social media management across platforms such as LinkedIn, Facebook, X and YouTube – to include content creation, curation and commissioning, content scheduling, devising and maintaining social media guidelines, and measurement and evaluation against KPIs
- Website design and build
- Scripting, storyboarding, shooting, editing and post-production of video
- Graphic design
- Moderating focus groups
- Structuring qualitative and quantitative research proposals
- Media relations, including writing op-eds, features, news releases, ghostwritten articles etc.
- Crisis communications and proactive reputation management
- Event planning and management
- Sponsorship management
- Copywriting
- Proficiency in privacy policies, GDPR compliance and data management
- Selling additional services, such as sponsorships for PLGs, the UCanvass App and other products and services, such as College Green Group creates and markets from time to time
- Supporting and training other team members in order to upskill the wider team (e.g. providing training on Elementor/WordPress)
- Volunteer management and motivation
- Strong presentation skills
- Ability to use paid social media (Google Adwords, Facebook, other pay-per-click) including targeting, budget management and reporting
- Data analytics skills
Application details
Please send your CV and a Cover Letter to frances.ingram@collegegreengroup.com