The Museum of Brexit is committed to protecting your personal information and being transparent about what information we hold.
We have created this Policy so that transparency is at the core of what we do.
We ensure that we use your personal information in accordance with the law. This Policy explains:
If you have any queries about this privacy and cookies policy please contact the Data Protection Officer at 4, Lynton Mansions, Mcauley Close, London, SE1 7BW, or contact us digitally here.
The Policy may change from time to time. Please visit this website section periodically in order to keep up to date with the changes in our Policy.
We collect information about you in the following ways:
Wherever possible we use aggregated or anonymous information which does not identify individuals by name.
We collect, store and use the following kinds of personal information:
If you provide your card details to make a donation by phone, only The Museum of Brexit staff who are authorised and trained to process payments should be able to collect or see your card details. We never store your credit or debit card details following the completion of your transaction. All card details and validation codes are securely destroyed once the payment or donation has been processed.
Please do not send an email containing any credit or debit card details, since it will be immediately deleted and no payment will be taken. If this happens, we’ll let you know.
All purchases or donations should be completed through the donation page or online shop on our website or via our customer support centre by calling 020 776 9011.
You have the following legal rights in relation to our collection and processing of your personal information:
It is always your choice as to whether you want to receive information about our work, how we raise funds, and the ways you can get involved. If you do not want us to continue to contact you, you have the right to object or change your mind at any time.
You may opt-out of our marketing communications at any time by clicking the ‘unsubscribe’ link at the end of our marketing emails or by sending us an “opt-out” text message, following the instructions we provide you in our initial text.
You can also change or edit any of your contact preferences at any time (including telling us that you don’t want us to contact you for marketing purposes by telephone, or by post) by contacting our Customer Support Centre or you can write to Customer Support 4, Lynton Mansions, Mcauley Close, London, SE1 7BW.
If you have indicated that you do not wish to be contacted by us for marketing purposes, we will retain your details on a ‘do not contact’ list to help ensure that we do not contact you accidentally. However, we may still need to contact you if you carry on dealing with us, including (but not limited to):
You can also enter your details on the Fundraising Preference Service (FPS) website. This service is run by the Fundraising Regulator and allows you to stop email, telephone, addressed post, and/or text messages from a selected charity or charities by using the online service at www.fundraisingpreference.org.uk or by calling the telephone helpline on 03003033517. Once you have made a request through the FPS, we will ensure that your new preferences take effect within 28 days of your request.
To exercise any of these rights, please send a description of the personal information in question to our Data Protection Officer via the contact us page. Please note that some of these rights may be subject to legal restrictions, which we’ll tell you about if they apply.
For more information about your rights or if you are not happy with our response to your request, you can contact the Information Commissioner’s Office (ICO) – for more details, see https://ico.org.uk/.